Privacy Policy

1. Information We Collect

The TTU Computer Lab Management System collects the following information:

• Personal identification information (name, email address, student ID)
• Authentication credentials (password hash, not the actual password)
• Academic information (department, course, year of study)
• System usage data (lab bookings, login times, usage patterns)
• Device information (IP address, browser type, operating system)

2. How We Use Your Information

The information collected is used for:

• Managing and processing lab bookings
• Authenticating users and securing accounts
• Sending notifications and reminders about bookings
• Generating usage analytics to optimize lab resources
• Investigating policy violations when necessary
• Improving system functionality and user experience

3. Data Security

We implement security measures including:

• Password encryption using industry-standard hashing algorithms
• Secure HTTPS connections for all system interactions
• Regular security audits and vulnerability testing
• Access controls limiting staff access to personal data
• Data backup procedures to prevent accidental loss

4. Data Sharing and Disclosure

Your information may be shared with:

• University IT staff responsible for system maintenance
• Lab administrators for booking management purposes
• Academic staff when relevant to academic requirements
• Third parties when required by law or university regulations
• Third-party service providers that help operate our system (with strict data protection agreements)

5. Your Rights

As a user, you have the right to:

• Access personal data stored about you in the system
• Request correction of inaccurate information
• Request deletion of your account (subject to academic record requirements)
• Export your booking history and system usage data
• Opt out of non-essential communications

6. Data Retention

We retain your information according to the following principles:

• Active student accounts are maintained for the duration of enrollment
• Booking records are kept for 2 academic years for reference and analytics
• Account data is archived when students graduate or leave the university
• Inactive accounts may be permanently deleted after 3 years of no activity
• Anonymous usage statistics may be kept indefinitely for historical analysis

7. Cookies and Tracking

Our system uses the following cookies and tracking technologies:

• Essential session cookies to maintain your logged-in state
• Authentication cookies to verify your identity
• Preference cookies to remember your settings
• Analytics cookies to improve system performance (anonymized)
• You can disable non-essential cookies through your browser settings

8. Changes to This Policy

We may update our Privacy Policy periodically:

• Significant changes will be announced through the system dashboard
• Email notifications will be sent for material policy updates
• The last updated date will reflect when changes were made
• Previous versions of the policy are available upon request
• Continued use of the system after policy changes constitutes acceptance

9. Contact Information

For privacy-related inquiries, please contact:

• ('id', 'contact-information')
• ('title', '9. Contact Information')
• ('content', 'For privacy-related inquiries, please contact:')
• ('contact_info', {'name': 'Data Protection Officer', 'email': 'ictlabs@ttu.ac.ke', 'department': 'IC Department, Taita Taveta University', 'address': 'P.O. Box 635-80300, Voi, Kenya'})

Contact Details:

Name: Data Protection Officer

Email: ictlabs@ttu.ac.ke

Department: IC Department, Taita Taveta University

Address: P.O. Box 635-80300, Voi, Kenya